Privacy Policy

1. Information We Collect

We collect information that you provide directly to us and information that is collected automatically.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve and personalize your experience
• Communicate with you about updates, offers, and important information
• Ensure safety and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who help us operate our services
• Authorities if required by law or to protect our rights
• Other users, when you post reviews, photos or public content

4. Your Choices & Rights

You have the right to access, update, or delete your personal data at any time from your account settings. You may also request a copy of your data or opt out of marketing communications.

5. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

7. Children's Privacy

CoolTrails is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@cooltrails.com